Contact information
Contact Us
Customer Support
For order inquiries, size guidance, after-sales service and product questions, please contact us via email:
gemnailsart@gmail.com
We typically reply to all messages within 24 business hours.
Business Hours
Monday – Friday: 9:00 AM – 9:00 PM (GMT+8)
Weekends & Public Holidays: Messages will be replied on the next business day.
Please note that our production and warehouse teams operate on business days only. Orders placed on weekends or holidays will enter production on the next working day.
Wholesale & Business Cooperation
For wholesale, bulk orders and brand cooperation inquiries, please email:
gemnailsart@gmail.com
Return & Mailing Notice
We are an online e-commerce brand focusing on handmade press-on nails worldwide.
For return and after-sales related parcels, please contact our customer service first to get the authorized return address. Unauthorized returned packages will not be accepted.
We are an online e-commerce brand focusing on handmade press-on nails worldwide.
For return and after-sales related parcels, please contact our customer service first to get the authorized return address. Unauthorized returned packages will not be accepted.